Artificial intelligence (AI) is changing how fixed-base operators (FBOs) provide customer services in the business aviation industry. AI can help FBOs improve their operational efficiency, customer service, innovation, and risk management by using data-driven algorithms, sensors, computer vision, and machine learning. However, AI also comes with ethical, legal, security, and human issues that FBOs must consider. We will explore how AI can help FBOs improve their business performance and customer experience.